Order-Stream™

The secret to improved customer service and a competitive edge is in the Palm of your Hand.

PointForce Order-Stream™ supports an enhanced buying experience and improved efficiency through the electronic capture of orders in a show environment. Easily used by remote reps as well, PointForce Order-Stream™ is an affordable third-generation sales force automation product.

With its flexible pricing options, web-hosted server and low start-up investment, the return on investment is realized after the first show.

How Does Order-Stream™ Work?

Using mobile personal digital assistants - (PDAs) - which contain the company's products, prices and customer profiles, a sales rep creates orders. Information may be entered by hand, selected from fast look-up tables, or by scanning bar codes on the products. At the end of the day, a rep transmits orders over the Internet to the Order-Stream™ server using a modem cradle. Any updated product and customer data is pulled down to the PDA. The company's corporate office can access Order-Stream™ on demand or have pre-determined schedules to pull the orders into their back office order processing systems. Compatible file layouts with most popular back office systems allow the orders to be imported without the need for data entry.